WHO WE ARE

Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world's most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTender™️ platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojix™️ high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at www.seagullsoftware.com.

We're a growing, profitable, mid-size business with over a 40-year history of leading in our field.  Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe.  You'll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere.  Join us and help shape the way the world works.

LOCATION

This position is located in our Taiwan office.

JOB SUMMARY

The Manager, Human Resources Business Partner (APAC) serves as the primary HR contact and trusted advisor for employees and managers across the APAC region. This individual contributor role is responsible for delivering a broad range of HR services, including talent acquisition, employee relations, payroll administration, performance management, compensation, compliance, onboarding, employee engagement, and HR operations.

Partnering closely with business leaders, the HRBP provides guidance and support on people-related matters while ensuring alignment with company culture, values, and business objectives. The role plays a critical part in fostering a positive employee experience, maintaining compliance with local employment laws, and supporting organizational growth across multiple countries in the APAC region.

This position reports directly to the Senior Vice President, Human Resources in the United States and collaborates closely with regional leadership and global HR partners.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

HR Business Partnership
 

• Serve as the primary HR contact and trusted advisor for managers and employees across APAC.
• Partner with business leaders to support workforce planning, organizational effectiveness, employee engagement, and talent management initiatives.
• Provide coaching and guidance to managers on employee relations matters, performance management, policy interpretation, employee development, and conflict resolution.
• Support organizational change initiatives and help drive adoption of company programs and policies.
• Promote company culture, values, and employee engagement across the region.
• Analyze HR trends and metrics and provide recommendations to leadership to support business objectives.
• Participate in global HR projects and initiatives as assigned.

Talent Acquisition & Onboarding
 

• Manage full-cycle recruitment activities across APAC using the company's ATS.
• Partner with hiring managers to develop recruiting strategies and identify top talent.
• Screen, interview, and evaluate candidates.
• Conduct reference checks and facilitate offer discussions.
• Coordinate onboarding activities and new hire orientation programs.
• Support recruiting activities in other regions as needed.
• Maintain and update job descriptions and recruitment advertisements.

Employee Relations & Performance Management
 

• Serve as the first point of contact for employee relations matters.
• Conduct investigations and provide recommendations on employee concerns and workplace issues.
• Partner with managers to address performance concerns and develop performance improvement plans when appropriate.
• Support annual performance review processes and employee development initiatives.
• Conduct exit interviews and analyze trends to improve retention.
• Assist with employee engagement initiatives and action planning.

Compensation, Benefits & Payroll Administration

• Administer monthly payroll for APAC employees, including direct employees, EOR employees, and contractors.
• Prepare payroll reports and summaries for management approval.
• Process employee changes, allowances, commissions, overtime, and leave transactions.
• Audit payroll and timekeeping records to ensure accuracy and compliance.
• Support annual compensation planning, salary benchmarking, and participation in compensation surveys.
• Administer employee benefit programs and coordinate with external vendors.
• Ensure payroll and benefits practices comply with local regulations.

Compliance & HR Operations

• Ensure compliance with applicable employment laws and regulations across APAC.
• Maintain employee records and HR documentation in accordance with company policies and legal requirements.
• Develop, review, and implement HR policies and procedures.
• Coordinate with external legal counsel and service providers as needed.
• Support audits and compliance reviews.
• Prepare HR reports, metrics, and workforce analytics.

Administrative & Office Support

• Coordinate work permit and immigration processes for foreign employees.
• Administer annual health check programs.
• Manage relationships with building management, landlords, and service providers.
• Coordinate office equipment maintenance and office supply management.
• Organize employee events, meetings, and engagement activities.
• Coordinate travel and accommodation arrangements for visitors and employees.
• Process invoices and vendor payments.
• Prepare monthly PTO and workforce-related reports.

REQUIRED EXPERIENCE, SKILLS & ABILITIES
 

• 8+ years of progressive HR experience, preferably supporting multiple APAC countries.
• Fluent in English and Mandarin, additional languages a strong plus.
• Strong employee relations and performance management experience.
• Experience partnering directly with managers and business leaders.
• Experience supporting remote and geographically dispersed workforces.
• Working knowledge of employment laws across one or more APAC countries.
• Strong project management and organizational skills.
• Strong analytical skills and ability to interpret HR data and trends.
• Ability to work independently in a highly autonomous environment.
• Experience working in a global organization and collaborating across multiple time zones.

REQUIRED EDUCATION
 

• Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience

TERMS OF EMPLOYMENT
 

• This is a temporary position with an initial term of three (3) months, with the possibility of extension for an additional three (3) months based on business needs.
• Candidates must currently reside in and be legally authorized to work in Taiwan. Sponsorship, relocation assistance, and reimbursement of interview-related travel expenses are not available for this position.
• Successful candidates will be required to provide documentation verifying their authorization to work in Taiwan.

COMPENSATION & BENEFITS

You are eligible to receive all legally required benefits for temporary employees in Taiwan.

OUR CULTURE

We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion. 

EQUAL EMPLOYMENT OPPORTUNITY

Seagull Software, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.


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