Inside Sales Representative (10-month Temp Position)

Taipei, Taiwan
Temporary
Entry Level
JOB SUMMARY

You want to be an integral part of an Inside Sales team at a highly successful and innovative software company. You are a friendly and energetic Inside Sales Representative who desires to learn valuable sales and technology skills. You are looking to sell a product beyond the ordinary and truly appreciate the importance of outstanding customer relations.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
 
  • Support our end-users, channel partners, and Seagull’s APAC Sales Team
  • Manage existing clients
  • Help drive our leads management program
  • Consult with clients on appropriate product licensing options and provide dedicated support for renewals.
  • Prospect, develop, and follow up on new customer relationships
  • Partner with the Sales Team to collaborate on accounts, channel partners and opportunities
  • Accurately manage data in our Salesforce database
  • Interface as necessary with our Accounting, Marketing and Support departments
  • Proactively manage a sales pipeline to accurately reflect opportunity activity
  • Generate software license opportunities and quotes based on the product interest and prospect qualification with Partners and End Users in a specific geography
  • Follow-up with partners on a regular basis to ensure that we are mutually aligned on customer needs and buying cycles and that the respective opportunities are tracking through sales stages accurately
  • Manage sales queues, answer customer and partner questions and facilitate orders in a timely manner. It is expected that sales queues will be processed daily
  • Identify up-sell and cross-sell opportunities through interactions with Partners and End Users and engage Regional Sales Management as necessary to maximize the revenue opportunity
  • Utilize Seagull’s specific sales process to track all assigned opportunities. Track and manage all opportunities through Salesforce per Seagull requirements
  • Comply with sales processes and input from sales management
  • Promptly process phone, email, web form and web chat inquiries
  • Discuss activities, opportunities and issues with an immediate supervisor on a daily or as needed basis
  • Participate in bi-weekly sales pipeline reviews
  • Travel 1-2 times a year to participate in industry conferences and shows

REQUIRED EXPERIENCE, SKILLS & ABILITIES
 
  • 3+ years Inside Sales experience
  • Excellent command of Japanese is required. For non-native Japanese speakers, a JLPT N1 certificate is mandatory. Additionally, candidates must possess a basic to intermediate command of English for routine workplace communication and general documentation.
  • Familiarity with distribution channels, value added sales and/or direct sales.
  • Excellent verbal and written communication skills
  • Good organizational habits and outstanding attention to detail
  • Experience with CRM applications and order entry software
  • Dedication to outstanding customer service
  • Positive, team-oriented attitude
  • Experience using Windows and common Windows software
  • Genuine interest in high-tech products
  • Ability to travel 1-2 times a year to participate in industry conferences and shows

REQUIRED EDUCATION
 
  • College Degree in business, marketing or similar field, or equivalent experience

TERMS OF EMPLOYMENT
 
  • This is a 10-month temporary position
  • Local candidates only please -- relocation packages and travel reimbursement for onsite interviews not available
  • Ability to provide documentation that proves authorization to work in Taiwan.
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