DevOps Engineer

Remote
Full Time
DevOps
Mid Level
WHO WE ARE

Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world’s most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTender™️ platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojix™️ high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at www.seagullsoftware.com.

We’re a growing, profitable, mid-size business with a 40-year history of leading in our field.  Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe.  You’ll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere.  Join us and help shape the way the world works.

LOCATION

This position is remote in the United States. You must be authorized to work in the US and not require visa sponsorship

JOB SUMMARY

We support global supply chains across the U.S., LATAM, and APAC, and we operate to strict security and compliance standards typical of regulated, high‑value supply‑chain environments. This role will collaborate closely with our U.S. stakeholders and global engineering org—including teams across LATAM and APAC—and partner with product, security, and (at times) customers.

This role is hands‑on with modern DevOps across AWS and GCP (and occasionally Azure)—building resilient infrastructure, tightening security, and accelerating delivery for high‑availability systems. This is an early‑career role with mentorship and a clear growth path; we hire for potential plus fundamentals.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
  • Run production: Operate and harden Kubernetes clusters (EKS/GKE/AKS), VPC/VNet networking, container registries, and (where applicable) service meshes; tune autoscaling, reliability, and cost.
  • Design and support multi‑region architectures: Design and support multi‑region architectures spanning U.S., LATAM and APAC with a focus on latency, resilience, and secure connectivity.
  • Automation: Author reusable Terraform modules, Helm charts, and CI/CD pipelines (GitHub Actions/Jenkins/GitLab CI).
  • Observability & on‑call: Define SLIs/SLOs, wire up metrics/logs/traces (Prometheus, Grafana, OpenTelemetry), build actionable alerts, and help run a 24×7 rotation.
  • Secure by default: Implement IAM/RBAC, secrets management (e.g., Vault/KMS/Key Vault), image scanning, least‑privilege access, and baseline hardening.
  • Data layer care: Operate managed databases/caches (Postgres/MySQL, MongoDB, Redis) with backup/restore, patching, and performance workflows.
  • Ship faster with confidence: Improve release workflows (blue/green, canary, progressive delivery via Argo CD/Flux), and coach teams on operational readiness.
  • Bridge teams & collaborate across regions: Partner closely with U.S.-based engineering, product, and sales teams, as well as LATAM engineering teams, collaborating daily to turn requirements into reliable, secure infrastructure and CI/CD outcomes that deliver aligned results.
  • Engage with enterprise clients: Interact with customers operating in security-sensitive, compliance-driven environments, ensuring trust and operational excellence.
  • On-call Rotation: The position includes participation in an equitable on-call rotation to support 24×7 operations.
REQUIRED EXPERIENCE, SKILLS & ABILITIES
  • 2-3 years’ experience as a DevOps or Infrastructure/Network Engineer.
  • Foundational cloud hands‑on in AWS and/or GCP (compute, containers, IAM, VPC/networking, managed DBs); Azure exposure welcome.
  • Infrastructure as Code with Terraform (plus Helm/Ansible or CloudFormation).
  • CI/CD experience (GitHub Actions, Jenkins, or GitLab CI) and container build workflows (Docker, artifact registries).
  • Linux + networking fundamentals (DNS, TLS, routing, VPN/IPSec, load balancing, troubleshooting).
  • Observability basics—metrics/logs/traces; familiarity with Prometheus & Grafana; experience with Open Telemetry standard is a plus.
  • Clear, concise communicator; calm under pressure; ownership mindset and eagerness to learn fast.
  • Strong communication skills with the ability to convey complex technical concepts clearly and concisely to both technical and non-technical audiences.
  • Collaborative mindset with experience working across distributed, multicultural teams in multiple time zones, including U.S., LATAM, and APAC.
  • Adaptability to shifting priorities, emerging technologies, and evolving business needs in a fast-paced environment.
  • Problem-solving ability with a structured, analytical approach to troubleshooting and incident resolution under pressure.
  • Ownership mentality—takes responsibility for outcomes, follows through on commitments, and proactively addresses issues before they escalate.
  • Attention to detail in both technical implementation and documentation, ensuring quality and consistency.
  • Customer-oriented mindset, especially when engaging with enterprise clients in security-sensitive, compliance-driven contexts.
  • Cultural sensitivity and the ability to build trust across diverse teams and stakeholders.
  • Resilience and composure when handling high-stakes incidents or on-call responsibilities.
  • Eagerness to learn, continuously improve, and share knowledge with peers.
PREFERRED SKILLS/EXPERIENCE
  • Experience in mission‑critical/NOC environments supporting uptime, performance, and secure remote voice/data communications.
  • Familiarity with public‑sector security frameworks and hardening practices (e.g., NIST 800‑53, DISA STIGs, Cloud Computing SRG) and zero‑trust concepts (e.g., NIST 800‑207).
  • SRE concepts (SLIs/SLOs, error budgets, incident/postmortem discipline).
  • Kubernetes hardening familiarity (e.g., CIS Benchmarks, kube‑bench).
  • Exposure to supply‑chain data/standards (e.g., GS1 EPCIS 2.0).
  • Spanish or cross‑cultural collaboration experience with LATAM teams.
  • Experience collaborating across APAC time zones.
  • Familiarity with transpacific networking patterns (Anycast, CDN, private links, WAN optimization).
  • Security, compliance & work authorization (summary): Role may be subject to U.S. export controls and customer background checks; eligibility to obtain/maintain a U.S. security clearance is a plus; must be authorized to work in the U.S.
PREFERRED CERTIFICATIONS
  • Linux fundamentals certification — e.g., Linux Essentials (LPI) or equivalent knowledge.
  • Networking basics certification — e.g., CCNA or equivalent knowledge.
  • Container fundamentals certification — e.g., Certified Kubernetes Application Developer (CKAD)
  • Cloud fundamentals certification — AWS Certified Cloud Practitioner, Google Cloud Digital Leader, or Microsoft Azure Fundamentals (AZ-900).
COMPENSATION & BENEFITS
  • The assigned annual salary band for this full-time job is $72,100 - $105,100 with a target starting salary at the midpoint of the range ($88,600) for qualified applicants. This role is also eligible for an annual discretionary bonus. The specific starting salary offered to a candidate may be influenced by various factors, including but not limited to the candidate’s relevant experience, education, or location.
  • Excellent medical, dental, and vision plan.
  • 401K with 100% employer matching up to 3.0% with immediate vesting.
  • Accrual of 21 days of PTO (combined vacation and sick days) per year with additional accrual increases for years of service starting at year 4.
  • 10 paid company holidays per calendar year.
  • Company-paid life insurance, short-term and long-term disability benefits.
  • Tuition-reimbursement benefits.
TERMS OF EMPLOYMENT

Upon hire, you must be able to provide documentation that proves authorization to work in the US without visa sponsorship.

OUR CULTURE

We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion. 

EQUAL EMPLOYMENT OPPORTUNITY

Seagull Scientific, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.

 
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*